Effective Date
08/09/2025
Who We Are
TrustWorki (a trading name of Aspeir Futureworks Ltd, registered in Ireland) is committed to protecting your privacy. This Privacy & Cookie Policy explains how we collect, use, store, and protect your personal data when you use our website, services, and diagnostic tools. We comply with the General Data Protection Regulation (GDPR) and all applicable Irish and EU data protection laws. Contact: hello@trustworki.com
Data We Collect
We may collect the following types of personal data:
- Contact details – name, email address, phone number, job title.
- Business / Booking details – company name, industry, number of employees, payment details (processed securely via third party).
- Diagnostic data – confidential HR insights, team sentiment, and related feedback collected during the TrustWorki diagnostic C3PO pilot or full delivery (anonymised or pseudonymised where possible).
- Technical data – IP address, browser type, operating system, website usage (via cookies and Google Analytics).
- Communication data – emails, messages, or support queries.
Lawful Basis for Processing
We rely on the following legal bases for processing personal data:
- Consent – for marketing communications (e.g., newsletter sign-ups) and use of non-essential cookies.
- Contract – when delivering services to clients.
- Legitimate interests – improving services, website performance, and ensuring security.
- Legal obligations – where required by Irish/EU law.
How We Use Your Data
We use your personal data to:
- Provide and improve our services and user experience.
- Respond to enquiries and deliver proposals.
- Deliver workshops, mentoring, and diagnostic services.
- Analyse sentiment, performance, and engagement data.
- Comply with legal and regulatory obligations.
Data Sharing
We do not sell your data. We may share it with:
- Service providers (e.g., hosting providers, email platforms, analytics providers), payment processors (e.g., Stripe) who operate under GDPR-compliant agreements.
- Cloud-based platforms we use for delivery and communication.
- Partners under data protection agreements (e.g., facilitators).
- Authorities where legally required.
All data is stored within the EU/EEA, or in jurisdictions with adequate safeguards under GDPR.
Cookies & Google Analytics
Our website uses cookies to improve user experience. These include:
- Essential cookies – required for secure login, booking sessions, secure payments and site functionality.
- Analytics cookies – Google Analytics is used to track website usage and performance. These cookies collect anonymised data such as page views and session duration.
You can manage cookies in your browser at any time, but this may impact your experience using our site.
Data Retention
- Client data is retained only as long as necessary to fulfil services.
- Diagnostic survey data is anonymised/pseudonymised where possible and retained for analysis only as long as agreed in client contracts.
- Contact data for marketing is retained until consent is withdrawn.
Your Rights
Under GDPR, you have the right to:
- Access your personal data.
- Request correction or deletion.
- Withdraw consent at any time.
- Object to processing or request data portability.
To exercise your rights, contact: hello@trustworki.com